When Business Management conflicts Project Management
Everybody is aware that project management is an integral part of business management and perhaps the key to business success. What is normally noticed in very small companies that the proprietor hardly bothers about project management concerns as he is only interested on return on investment.
Business management aims at success of a project primarily for finance and then for building relations. Situations arise when the level of interest for customer satisfaction becomes so high that the project management issues get the back seat.
The problem arises when the business management goals look at the project as the step for long term business relationship and tries to meet every expectation of the customer irrespective of the financial and time constraints.
The dreaded urge at times conflict even the basic priorities of project management.
The best solution is that the project team should start with a clearly stated specification and give a realistic deadline. A very common phenomena is changes in the project specifications, the PM should give a deep thought before raising the impact on time and cost to the top forum and restrains himself from any unrealistic deadlines.